Category
🏷️ Products & inventory
Browse every article and guide in the “ 🏷️ Products & inventory ” category of the Salla Help Center.
53 articles
Product basics
7 articles- Protecting intellectual property for digital productsSelling digital products comes with a critical challenge: protecting your content from copying, sharing, or unauthorized resale.
- Add MPN and GTIN to improve product visibility on search enginesAre your products struggling to appear on search engines because they lack unique product identifiers such as GTIN or MPN? This issue can significantly limit your reach and reduce your chances of attracting the right customers.
- Add product images and videosIn e-commerce, a strong image can be the difference between a completed purchase and a lost customer. Product images and videos are the first elements that grab attention and communicate value. They help customers understand your product, trust it, and feel confident enough to buy.
- Product preview featureThe Product Preview feature gives you a clear and instant view of how your product will appear while creating or editing it. This allows you to review every detail before publishing and ensures the final display matches your vision with precision and professionalism.
- How to show recently viewed products in your storeThe Recently viewed products app shows shoppers the items they browsed. Learn how to install it, pick the pages, and set how many products show.
- How to check and improve your product content quality with AISalla scores the quality of each product's name, description and main image. Learn how to read the score and apply the AI improvement suggestions.
- Instant product purchaseAre you looking for a way to turn your advertising campaigns into completed purchases faster?
Add products
10 articles- Product group examples: how to build custom bundles on SallaSix ready-made product group examples, creative ways to use them, and how to structure required and optional sections inside one product.
- Add a digital card productDigital card products such as recharge cards or digital accounts require accuracy, speed, and clear management. When set up correctly, they provide instant delivery, reduce manual work, and significantly improve customer satisfaction.
- Adding a booking productBooking products in Salla allow you to offer services that depend on scheduled dates and times, such as consultations, appointments, classes, or sessions. The booking system gives you full control over availability through a structured schedule managed directly from your store dashboard.
- Add a physical product | Ready productAdding products is the foundation of every successful online store. A well structured product setup does not only improve the shopping experience, it also plays a major role in increasing visibility, trust, and sales.
- Adding food & beverage productsAdding food and beverage products to your online store requires extra accuracy, both for your business and your customers. In this guide, you will learn how to manage food product details such as calories, order options, quantities, and customization settings. This ensures your food and beverage items are presented clearly, attractively, and in a way that supports customers’ dietary needs.
- Product card FAQsThis section answers the most common questions merchants have about managing product cards, sharing products, improving descriptions, and controlling product visibility. These tips help you optimize your product pages for better visibility, engagement, and conversions.
- Adding a donation productTurn your charitable organization into a seamless giving platform. Donation products allow you to collect Zakat, Sadaqah, and other charitable contributions in a simple and transparent way, making it easy for donors to take part in doing good.
- How to create a bundle product on SallaA bundle product sells several products as one. Learn how to build a fixed or custom bundle, set required sections, and discount the whole bundle.
- Add a digital productDigital products are a core pillar of modern e-commerce. From ebooks and online courses to downloadable files and digital assets, selling digital products allows you to deliver value instantly with minimal operational overhead.
- Custom order serviceCustom order products are designed for services that do not have a fixed price. The final price is determined based on specific customer requirements or predefined criteria. This product type is ideal for businesses offering personalized services such as handmade crafts, crochet work, custom illustrations, nutrition plans, research services, and similar offerings that rely on direct customer input.
Manage products
10 articles- Actions on a specific productManaging each product professionally is essential to improving its visibility in search engines and increasing sales opportunities.
- Create and manage product restrictionsAs demand for your products grows, controlling how customers purchase becomes essential to protect stock availability and operational stability.
- How to create and manage pre-order campaigns on SallaCreate a pre-order campaign for one product, set its dates, countdown and messaging, then find and fulfill the pre-orders it brings in.
- Managing the digital cards logDo you struggle to track digital codes efficiently and respond quickly to customer inquiries?
- Manage your products from the product management tableThe product management table lets you edit product data inline, customize columns, save named views, and run bulk actions on selected products.
- View and restore deleted productsSometimes a product may be deleted by mistake, or you may need to restore it later without recreating it from scratch. This can be stressful, especially if the product includes detailed settings, pricing, or options.
- Products page and bulk product actionsManaging your products efficiently is essential for running a successful online store.
- How to check the product quality score on SallaThe product quality score rates every product from 0 to 100. See how it is calculated, what the color levels mean, and how to view the details.
- How to use product tags on SallaProduct tags let you group Salla products under a temporary label. Learn how to add a tag, how to remove it, and which plans include it.
- Product sortingOrganizing the order of products in your store plays a key role in delivering a smooth and enjoyable shopping experience. Proper product sorting helps customers discover items faster, highlights priority products, and supports higher conversion rates.
Product editor
1 articleCategories & options
6 articles- Product filtering and faceted searchHelping customers find the right products quickly is essential for a successful shopping experience. Product filters allow shoppers to narrow down results based on specific criteria such as categories, sizes, prices, or attributes, making product discovery faster and more accurate.
- Product option managementCreate an exceptional shopping experience for your customers. Product options such as text, color, and image allow you to offer flexible choices that match customer preferences. This level of customization makes your store more engaging, easier to browse, and more likely to convert visitors into buyers.
- Product category managementEffective product category management helps you organize your store, improve navigation, and enhance the shopping experience. By grouping products into clear categories, you can control how they are displayed, managed, and sold based on production, logistics, inventory, and sales strategies.
- Brand managementFeaturing well-known and clearly presented brands in your store increases credibility, trust, and visual appeal. However, managing brands without the right tools can quickly become confusing.
- Product size chartHave you ever ordered clothing online only to discover the size does not fit? This experience often leads to frustration, returns, and a loss of trust in the store.
- Managing custom product fieldsEfficient product management goes beyond basic details. Customers want clear, structured information that helps them understand the product quickly and confidently. Custom product fields allow you to add extra details such as dimensions, packaging type, or user guide links, making your product pages more informative and easier to trust.
Warehouses & branches
2 articles- Adding and managing branches and warehousesExpanding your business starts with adding branches and warehouses that support your store’s growth and improve the customer experience. With the Salla dashboard, you can manage all your locations flexibly and professionally through simple and clear steps.
- Multi-warehouse managementManage inventory across multiple branches and warehouses with greater accuracy. Assign stock by location, automate order fulfillment, support multi-shipment orders, and deliver a smoother customer experience.
Product settings
3 articles- Creative ways to use the “Notify me when available” featureHave your customers ever found their favorite product out of stock in your store? The Notify Me When Available feature solves this problem effortlessly. It allows customers to request an instant alert as soon as a product is back in stock, increasing conversion opportunities and making customers feel valued and remembered.
- Product settingsMake the most of product settings to increase your sales opportunities and control how your products are displayed with precision and professionalism. Proper configuration ensures a smooth shopping experience that meets customer expectations and boosts conversions.
- How to set up wishlist notifications on SallaSet up wishlist notifications in your Salla store: reminders, price drop and stock alerts, delivery channels, and products you want excluded.
Inventory
3 articles- View and manage the inventory logThe inventory log section allows you to closely track quantity changes while showing the source, reason, and timing of each update. This improves transparency in inventory data, reduces manual effort, and increases confidence in the accuracy of your inventory records.
- Inventory transferHaving excess stock in one branch while another branch runs out quietly drains your profits. Inventory Transfer helps you move products on demand with speed and precision, turning stagnant stock into active sales and reducing hidden losses.
- Inventory management and stocktakingEfficient inventory management is the backbone of any successful store. It ensures the right products are available at the right time without overstocking or shortages. Through the Inventory Management page, you can easily update quantities, track stock movement, and perform accurate stocktaking with full control.
Import & export
7 articles- Import products from WooCommerceIf you are using WooCommerce and want to switch to Salla, you can import your products using the store's export file. This feature helps you transfer product
- Product export templatesManaging product data efficiently is essential for any successful online store. Manually handling large amounts of data can be time consuming and prone to errors. Product export templates simplify the process by allowing you to export only the data you need, in the format you want, with just a few clicks.
- How to import products from Shopify to SallaHow to import products from Shopify into Salla with a direct connection: create the app, enable the permissions, and run the import.
- Import products from other platformsMany merchants already have products and product catalogs on other platforms such as Shopify and Zid, and want to move to Salla without manually re-entering products, which can take time and increase the chance of errors. Integration methods may also vary between merchants, especially when dealing with Shopify API settings or Excel files in Zid.
- How to import products from Magento to SallaHow to import products from Magento into Salla: enter your store and image URLs, pick the weight unit, and upload the exported products file.
- Importing and updating productsManaging product data through files may seem complex or even risky at first, especially when mistakes can impact your store’s performance. In reality, success comes down to understanding the import and update steps clearly and following them correctly.
- Import products from Zid platformIf you want to transfer your products from the Zid platform to Salla, you can easily import them without having to re-enter them manually. This feature allows
Retail stores
4 articles- How to control product quantities across store branchesHow to set product quantities for each active branch in your Salla store, including separate quantities for individual product options.
- Customize retail stores on your Salla storeManaging inventory across multiple branches can quickly become challenging, especially when customers expect fast delivery and local pickup options.
- How to manage multiple shipments in one order on SallaWhen an order ships from more than one branch, Salla creates a shipment per branch. Learn how to view, issue labels for, and edit each shipment.
- The retail store customer experience on SallaHow customers shop a Salla retail store: choosing a country, city, or branch, picking up from a branch, tracking shipments, and checking stock.
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