Are you finding it difficult to track subscriptions and financial activity in your store? This can sometimes lead to delayed payments or missing important billing information.
In this guide, we’ll walk you through how to manage your Billing Settings in Salla, allowing you to control payment methods, receive invoices, and keep your store’s billing details accurate and up to date.
📌 Article overview
- Billing settings page
- Setting a default payment method
- Adding a credit card
- Bank account for receiving payouts
- Adding an invoice email
- Adding a company address
Billing settings page
To access billing settings:
- From the main menu, open the All tab.
Under Settings & Tools, click Payment Methods.
- Select the Wallet & Invoices tab.
A dedicated section will appear for managing billing settings.
1. Setting the default payment method
Your default payment method is used for:
- Automatic subscription renewals
- Store plan upgrades
- Other recurring billing services
To configure it:
- Choose your primary payment method for automatic renewal.
- Then select a backup payment method as an alternative.
2. Adding a credit card
You can add a credit card to enable seamless automatic renewals.
Note: You can only add one credit card at a time. If you add a new card, it will automatically replace the previous one.
When subscribing for the first time:
- If you save your credit card, it becomes the primary payment method, and your Store Balance becomes the backup method.
- If you do not save a card, the Store Balance will be used as the primary method, with no alternative method available.
⚠️ Warning
If all credit cards are removed while auto-renewal is enabled for any subscription:
- Store Balance will automatically become the default payment method
- No backup method will be available unless updated manually
3. Bank account for receiving payouts
Note: Adding a bank account for receiving payouts is currently not available for UAE stores.
4. Adding an invoice email
Add an official email address to receive all store invoices and billing notifications.
If no billing email is added, invoices will automatically be sent to the email registered on your Salla account.
5. Adding a company address
You can add your company address to ensure it appears correctly on your VAT invoice.
This helps maintain professional and compliant billing documentation.
Frequently asked questions
When is the purchase invoice issued?
Purchase invoices are issued monthly, covering all merchant purchases made through the Salla App Store and platform services.
To view invoice details, simply click the invoice number and it will open immediately.
