This section answers the most common questions about product landing pages, including supported products, limitations, payment methods, and common setup issues.
Can I create a landing page for multiple products?
No. Each landing page can be created for one product only.
Can I create a landing page for all product types?
No. Only specific product types are supported.
Supported products:
- Ready product
- Digital card
- Digital product
- Product bundle
Unsupported products:
- Made to order
- Bookings
- Food
- Donations
If a product has options, will they appear on the landing page?
Yes. All product options will be displayed on the landing page.
I am trying to add a product to a landing page, but it does not appear in search. Why?
The product will not appear if its type is one of the following:
- Made to order
- Bookings
- Food
- Donations
These product types are not supported for landing pages.
Is there a limit to the number of landing pages?
Yes. The maximum number of active landing pages is 3 pages.
Why can’t I add the quick purchase element?
If you start designing the landing page immediately after creating it without selecting a product, a warning will appear on the homepage.
This warning includes a direct link to the options page and indicates that a product must be selected before you can add the element.
Why do I see a validation error message?
A validation error may appear if you begin designing the landing page before:
- Entering the page name
- Selecting a product
To fix this:
- Go to the Design Options tab
2. Enter the landing page name
3. Select the product
4. Click Save
Only after completing these steps should you start designing the page.
Is a custom domain required to activate landing pages?
Yes. Your store must have a custom domain to enable the landing pages feature.
Can customers purchase a single product from a product bundle landing page?
No. If the landing page contains a product bundle, the purchase button applies to all products in the bundle together.
How many themes are available for landing pages?
Currently, Bidayah theme is available for landing pages.
Additional landing page themes will be released soon.
For more details, refer to the guide on customizing the Bidayah landing page theme.
Is the feature supported in partner themes?
No. Landing pages are currently not supported in partner themes.
Which payment methods are supported in quick purchase?
The currently supported payment methods are:
- Mada
- Visa
- Mastercard
- Apple Pay
- Tamara BNPL
- Cash on delivery
More payment methods will be added gradually.
What does the purchase experience look like on a landing page?
From the landing page, the customer clicks Complete Payment.
After logging in, the customer completes the payment through the quick purchase checkout within the same page, then clicks Complete Payment.
This flow reduces friction and speeds up checkout.
How does the offer expiration notice appear on the landing page?
A message will appear indicating that the offer period has ended.
The customer will then be redirected to the store homepage.
What is the difference between a landing page and the store website?
Landing pages are designed for conversion-focused campaigns, while the store website supports broader browsing and sales.
Which plans support product landing pages?
The feature is available on:
- Pro plan
- Special plan