Category
🏡 Home page
Browse every article and guide in the “🏡 Home page” category of the Salla Help Center.
33 articles
Home page basics
5 articles- Social login: sign in or register with a social accountHow customers sign in or register using Google, Facebook or Apple ID, how existing accounts are linked, and what to know about mobile numbers.
- Customer consent to your store privacy policyHow consent to your store's privacy policy is shown during customer registration, and how customers manage promotional message preferences later.
- Unified navigation systemAs merchant workflows grow and platform capabilities expand, clear and intelligent navigation becomes essential.
- Your smart decision hubStruggling to get a clear, real-time view of your store’s performance can slow down decision-making and limit growth. The Salla dashboard is designed to solve
- How to use the growth assistant to grow your storeThe growth assistant surfaces practical, ready-to-apply recommendations in your Salla dashboard for stores that have passed 5 orders.
Store management
8 articles- How to manage your store account on SallaHow to open your profile settings on Salla and manage your account: personal details, password, two-factor authentication, and devices.
- Contacting the special package account manager
- Sending notifications to external services via WebhooksIn this article, you’ll learn how to send real-time data updates from your store to external platforms outside of Salla using Webhooks.
- Connect your store to ChatGPT and ClaudeConnect your Salla store to ChatGPT and Claude to access store data, automate everyday tasks, generate insights, and manage orders, products, customers, and inventory through natural AI-powered conversations.
- Salla community platform guide | A space for sharing experiencesThe e-commerce journey is full of challenges and opportunities. Experience grows through sharing, and success is built through connection.
- Improve your experience from the store settings menuIf you are looking for a better way to manage your online store, this guide walks you through the essential settings every merchant should master.
- Manage multiple storesSwitching between multiple stores can break your focus and slow down your work.
- How to manage your wholesale store account on SallaHow to activate a wholesale store on Salla, customize the registration form buyers fill in, and approve or reject their join requests.
Referral programs
2 articles- How the Salla referral program worksHow the Salla referral program works: the commission rate, the discount referred merchants get, and how and when your commission is paid.
- Salla referral program: Share your code and earn points to renew your plan for freeRenewing a store subscription can become a recurring cost, especially for early stage businesses.
Plans & subscriptions
6 articles- Purchase additional services from the Salla StoreYour Salla Store gives you access to a range of services and add-ons that help you expand your store's capabilities as your business grows. Whether you need
- Managing your store plan: Subscriptions, invoices, and upgradesLearn how to easily manage your store plan and subscriptions directly from your dashboard. Track your invoices and payments in a few simple steps, and discover how to activate the free trial for paid plans so you can explore their features before subscribing with confidence.
- Store plans: Choose the right plan for your businessIf you want to improve your online store experience or scale your business, choosing the right Salla plan is the first step toward success.
- Activate the support package for your Salla storeLearn how the Salla support package helps new merchants launch at a reduced monthly price, use paid package features, and continue until reaching 5 paid orders.
- Choose the right Salla plan for your businessLearn how to know all the features of your package on Salla, manage and renew it, upgrade, activate, and deactivate it promptly, and also how to share your store link.
- Installment plan for Salla annual packagesLearn how to pay Salla Pro and Salla Plus annual packages in monthly installments with no extra fees, manage payments, pay early, and handle overdue installments.
Salla Assistant
3 articles- How to create ad audiences with Mushammir from SallaMushammir from Salla builds ad audiences from a plain description. Learn how it reads your store data and what to do when no results appear.
- How to design store components with Mushammir from SallaMushammir from Salla turns a written description into a real design component inside your store editor. Learn how to write prompts and use it.
- Examples and use cases for Salla's Assistant in store designUse the Assistant to customize your Salla store and create professional elements and designs through AI by describing your idea in words and turning it directly into ready components within the store.
Salla Merchant Tools
3 articles- How to use the AI prompts tool in SallaSalla's AI prompts tool helps you find and customize a ready-made prompt. Learn the Help me choose flow and three worked examples for your store.
- How to browse and use Salla's ready-made AI promptsSalla's AI prompts library gives merchants ready-made prompts for ChatGPT and Claude. Learn how to find, filter, and use them for your store.
- How to browse and use Salla's free merchant toolsSalla's merchant tools page offers free generators, analysis, and planning tools. Learn how to find, filter, and open any tool without signing up.
Salla
6 articles- Financing request statuses on SallaWhat each financing request status means on Salla after you submit, and which one means the request is waiting on you, plus answers to common questions.
- How to track your financing and repayments in Salla CapitalHow to use the active financing page in Salla Capital to follow your financing summary and repayments, and to view or export your statement.
- Salla Capital frequently asked questionsCommon merchant questions about Salla Capital: eligibility, applying, required documents, financing amounts, tracking, and timelines.
- How to apply for financing in Salla CapitalA step-by-step guide to submitting a Salla Capital financing request, the documents you need, and the stages your request moves through.
- How to check your eligibility for financing in Salla CapitalHow to check your store's Salla Capital financing eligibility from the dashboard, and what each result means for your next step.
- Getting started with Salla CapitalSalla Capital is a financing service for eligible Salla merchants. See what it offers, who can use it, and how to get started from your dashboard.
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