With the growth of e-commerce, choosing a smart shipping solution has become a key factor in your store’s success. Shipa Delivery enables you to manage shipping and delivery operations through integrated logistics solutions that support your business growth.
In this article, we guide you through how to connect Shipa Delivery to your store and manage it smoothly.
📌 Article overview
- What is Shipa local shipping?
- Steps to integrate with Shipa local shipping
- Frequently asked questions
What is Shipa local shipping?
It is a technology-driven platform that manages the entire delivery process. With its digital capabilities, it provides individuals, SMEs, and large enterprises with the tools, services, and expertise needed to simplify logistics operations.
Steps to integrate with Shipa:
- From the main menu, click All, then under the Shipping section click Shipping & delivery.
- From the Shipping tab, under the Standard Shipping section, enable Shipa.
- From the Display aata tab, enter the display name and store name, then click Save.
- From the Shipping rates tab, enter shipping rates for the required cities and regions.
Frequently asked questions
What pickup locations are available?
Pickup is currently available in major cities: Riyadh, Jeddah, and Dammam, with plans to expand to additional cities.
Does the service cover all cities and regions in Saudi Arabia?
Shipa’s delivery network covers 2,539 locations across the Kingdom.
How long does delivery take?
Delivery time ranges from 24 hours to 6 business days, depending on the destination.
How are shipping costs calculated?
Shipa calculates shipping costs based on the higher of:
- Actual weight, or
- Volumetric weight
Volumetric weight is calculated using: (Length × Width × Height) ÷ 5000
What are the minimum and maximum shipment weights?
- There is no minimum weight.
- Maximum weight per item: 30 kg.
- Maximum dimensions: 60 × 60 × 60 cm.
How can I temporarily disable the shipping company in my store?
From the Shipping Companies page, toggle the activation option to enable or disable the shipping company.
What should I do if a shipment is damaged, lost, or I want to file a complaint?
If you encounter any issues with Shipa shipments, you can submit a complaint through the Quality gateway available in the shipping settings page.
For more details about the shipping complaints Quality gateway.