Do you want to provide more flexible payment options for your customers in Kuwait? With Deema, you can offer postpaid payments, allowing your customers to pay for their purchases in monthly installments without interest, while you receive the full order amount as per the agreement with Deema.
In this article, you'll learn about Deema and how to activate it in your store.
🚨 Before you start: You must have a merchant account with Deema. If you don't have an account, contact the Deema team to open a business account and obtain the Merchant API Key.
🔔 Note: Deema is available for stores using Kuwaiti Dinar (KWD) only.
What is Deema?
Deema is a licensed service in Kuwait for postpaid payments compliant with Islamic Sharia law, allowing your customers to purchase your products and pay in two, three, or four monthly installments without interest, based on customer eligibility and available options.
Benefits of Deema for your store?
✅ Interest-free installments: Allow your customers in Kuwait to pay for their purchases in two, three, or four monthly installments, based on customer eligibility and available options.
✅ Greater payment flexibility: Offer your customers the option of postpaid payments instead of paying the full purchase amount at checkout.
✅ Increase order completion chances: Help your customers complete their purchases by providing payment options that suit their needs.
✅ Receive full order amount: Receive the order amount as per the agreed schedule with Deema, while the customer pays in installments.
✅ Sharia-compliant: Provide a postpaid payment option that complies with Islamic Sharia law.
Steps to activate Deema on your store
1. From the (All) tab in the main menu, click (Payment Methods).
2. From the Buy Now, Pay Later section, click on (Deema).
3. From the Linking and Settings tab, enter your Deema Merchant API Key.
4. Agree to the sales policy on the Salla platform, then click (Save).
After completing the settings, Deema will appear among the available payment options for your customers at checkout, according to activation terms.
Frequently asked questions
Can all stores activate Deema?
No, Deema is available for stores using Kuwaiti Dinar (KWD), and a merchant account with Deema is required.
How many installments are available for customers?
Customers can pay in two, three, or four monthly installments without interest, based on customer eligibility and available options.
Are there any interest charges on installments?
No, Deema offers interest-free installments, compliant with Islamic Sharia law.
What are the benefits of activating Deema in my store?
- Provide an additional payment option for your customers in Kuwait.
- Offer customers greater flexibility when purchasing products.
- Receive the full order amount as per the agreed schedule with Deema.
When will I receive the order amount?
Deema transfers the order amount to the store as per the agreed schedule in the merchant contract.
What are the subscription fees for Deema?
Fees are determined based on the agreement between the merchant and Deema, according to the contract between them.
How do I handle a refund for an order paid via Deema?
Refunds are managed through the order details in Salla.
- Change the order status to refunded.
- From the payment section, click (Refund Amount).
3. Specify the amount to be refunded, then click (Confirm).
4. The refund process will appear in the order details.
Can a request to join Deema be rejected?
Yes, acceptance of the request is subject to the service provider. You can contact Deema customer service for more information about your request status.
Is store verification required?
Yes, store verification is required to activate the Deema payment method.
Which package supports Deema?
Available for paid packages only.