Category
🎧 Support center
Browse every article and guide in the “🎧 Support center” category of the Salla Help Center.
11 articles
Salla Chat
11 articles- 1Communication channels in Salla Chat – WhatsAppDo you find it difficult to communicate with your customers via the channels they prefer? Now, you can connect your verified WhatsApp account directly to Salla
- 2Salla Chat settings – Basic settingsIn this article, we’ll guide you step by step through setting up Salla Chat to improve communication with your customers. Follow along to learn how to
- 3WhatsApp notifications in Salla ChatYou can now easily activate Salla Chat WhatsApp notifications and purchase credit to ensure faster and more effective communication with your customers. In
- 4Communication channels in Salla Chat Communication channels are the methods your customers use to contact you, such as email, live chat, or social media. Interactions for each channel are managed
- 5Setting up and verifying a WhatsApp Business accountBefore starting with the WhatsApp Business Platform, it is important to ensure that the account settings are complete and meet Meta's requirements to ensure
- 6Getting started with Salla Chat Salla Chat is an innovative customer support application that allows merchants to communicate with their customers directly from their online store, without
- 7Contacts in Salla ChatIn this article, we’ll walk through the Contacts page in Salla Chat, which is one of the core sections. It provides you with a complete database of all people
- 8Reports in Salla ChatIn this article, we’ll walk through how to access Salla Chat reports and use them to improve your customer service. These reports help you monitor your support
- 9Manage ongoing campaigns in Salla ChatIn this article, we’ll explore how to manage ongoing campaigns in Salla Chat, along with the steps to create a continuous campaign targeted at your customers.
- 10Salla Chat conversationsIn this article, we’ll explore the best ways to effectively manage your customer conversations using Salla Chat. We’ll walk through how to access conversations
- 11Salla Chat settings – Advanced optionsIn this article, we’ll continue the Salla Chat setup steps, focusing on configuring chat settings and customizing the available tools to improve communication
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