The WhatsApp Bot & Chat by 4jawaly integration connects your Salla store with WhatsApp to automatically send order notifications and transactional messages. It allows you to customize message templates, keep customers updated on their orders, and manage communication in an organized way, without constant manual follow-up.
This article explains how to connect and manage the 4jawaly WhatsApp Bot & Chat app in your Salla store.
📌Article overview
- Steps to connect WhatsApp Bot & Chat by 4jawaly
- Managing the WhatsApp Bot & Chat by 4jawaly app
Steps to connect WhatsApp Bot & Chat by 4jawaly
Follow these steps to install and activate the app:
- From the main menu in your Salla dashboard, click All, then under Support Tools, select App Store.

2. Use the search field to find WhatsApp Bot & Chat by 4jawaly.

3. From the app page, click Install.
4. Choose the subscription plan that best suits your business needs to continue with the installation.

5. Complete the payment process to activate the app’s features.

6. Once payment is completed, the WhatsApp Bot & Chat by 4jawaly app will be successfully installed in your store.

Activate the app and connect your account
After installation:
- Click Activate App.
- In the App Integration Settings, enter your API credentials to complete the connection.

Using WhatsApp Business API
If you are using WhatsApp Business API, please note the following requirements:
- You must activate a WhatsApp Business API account through Meta (Facebook for Developers).
- After creating the app and configuring the phone number, you will receive:
- API Key
- API Secret
You can find these credentials in your application dashboard and enter them in the corresponding fields within the app settings to complete the integration.
Managing the WhatsApp Bot & Chat by 4jawaly app
Removing the app
If you want to remove the app from your store:
- Open the WhatsApp Bot & Chat by 4jawaly app.
- Click
- Select Delete App.

The app will be removed from your store after completing these steps.
By using WhatsApp Bot & Chat by 4jawaly, you can automate customer communication, send timely order updates, and deliver a more professional WhatsApp experience, helping you save time while keeping customers informed and engaged.

