When shipping valuable products such as gold, jewelry, luxury watches, and high-value accessories, security is essential.
The Aramex Valuable Products Delivery Service provides a tailored solution for gold and jewelry merchants, offering secure shipping with shipment insurance and discounted shipping labels, helping build customer trust and reduce shipping risks.
📌 Article overview
- About the Aramex valuable products delivery service
- Shipping cost calculation method
- How to activate Aramex valuable shipping service
The Aramex valuable products delivery service
This service is designed for gold and jewelry merchants, allowing them to ship valuable orders securely through discounted Salla shipping labels, with insurance coverage equal to 2% of the shipment value (excluding VAT).
Requirements for the valuable shipping feature:
- Maximum product value: $10,000 (or approximately SAR/AED 37,500).
- Fixed shipping label price: SAR/AED 24.
- Shipment insurance: 2% of the shipment value (excluding VAT).
Service benefits
The service provides a set of features that ensure safer and more flexible shipping, including:
- Protection for high-value shipments with reliable insurance.
- Flexible pricing options for insurance costs (charged to either the customer or the merchant).
- Reduced risk of loss, damage, or financial loss.
- Increased customer trust when purchasing valuable items.
Shipping cost calculation
The shipping cost for valuable products is calculated as: 2% of the shipment value + shipping label price
Practical examples:
Charging insurance to the customer
- Order value: SAR/AED 5,000
- Insurance: 2% × 5,000 = SAR/AED 100
- Shipping label: SAR/AED 24
- Total: SAR/AED 124
- The customer sees the shipping cost including insurance: SAR/AED 124
Charging insurance to the merchant
- Order value: SAR/AED 3,000
- Insurance: 2% × 3,000 = SAR/AED 60
- Shipping label: SAR/AED 24
- Cost to merchant: SAR/ED 60
- The customer sees the shipping cost excluding insurance: SAR/AED 24
Free shipping (if enabled)
- Order value: SAR/AED 10,000
- Insurance: 2% × 10,000 = SAR/AED 200
- Shipping label: SAR/AED 24
- Cost to merchant: SAR/AED 224
- The customer sees free shipping with full insurance coverage
How to activate Aramex valuable shipping service
- From the main menu, go to All, then select Shipping & delivery.
- Click on Aramex under the Insured shipping section.
- Enter the shipping company details, and make sure to assign a distinct name for Aramex valuable shipping to differentiate it during checkout.

If you want the customer to pay the insurance cost, enable the option: “Charge insurance cost to customer” so it is automatically added to the shipping label price.

4. Set the pricing details and shipping label price, then click Save.
🔔 Make sure to activate the shipping company so it appears on the checkout page.

- The shipping option will appear to the customer, including the insurance cost added to the shipping price if the option is enabled.

🔔 Note: If the option “Charge insurance cost to customer” is disabled in Aramex settings

The customer will see the shipping label price without the insurance cost.

Frequently asked questions
What is the delivery coverage for Aramex valuable shipping?
Currently, Aramex supports valuable product shipping within Saudi Arabia only.


