Verifying your Salla store in the UAE (Sole-owned company)

Launching your online store in the UAE is an exciting milestone, and verification is the final step that unlocks everything that matters.

Once your store is verified, you’ll be able to:

• Activate payment 
• Accept orders 
• Operate in full compliance with UAE e-commerce regulations

In this guide, we’ll walk you through verifying your Salla store in the UAE as a sole-owned company, step by step. The process is straightforward, structured, and designed to get your store live with confidence.

Store verification steps

Verification is the final stage of preparing and launching your store in the UAE. It ensures your business information is validated and compliant, enabling seamless payments and uninterrupted operations.

Step 1: Access store verification

From your store’s main dashboard, click Verify your store.

Step 2: Start the verification process

Click Start verifying your store to begin.

You’ll be guided through a clear, step-by-step verification flow.

Step 3: Complete the verification form

You’ll now complete each section of the verification form in order.

1. Legal entity details

Enter the legal entity name exactly as shown in official documents.

The entity name must be entered in English.

Next, select the legal entity type:

• UAE company owned by an individual

Click Next to continue.

2. Store owner identification

Select the identity document type for the store owner and upload the required files:

• Emirates ID

• Passport

Make sure all uploaded documents are:

• Valid
• Clearly visible
• Not expired

3. Store manager details

Select the store manager, then click Next.

4. Government documentation

Upload the required government documents related to your business.

Before submitting, ensure:

• Documents are valid and up to date
• Images are clear and readable

📝 Important notes:

• Always select a legal entity type that matches your official documents exactly.
• If any shareholder is not listed in the main document, you’ll be prompted to upload one of the accepted supplementary documents.

5. Bank account information

Enter the following banking details:

• Estimated annual revenue
• Full legal name of the bank account holder
• Business IBAN number

Then upload the IBAN certificate to confirm ownership.

6. Merchant agreement

Click Download Agreement to access the merchant agreement.

Review the agreement carefully, sign it, and upload the signed copy to continue.

7. Review and submit verification

Once all documents are uploaded:

1. Click Review and Confirm
2. Review all submitted information

3. Confirm that all details are accurate
4. Click Submit Verification Request

Your verification request will be reviewed by:

• The Salla verification team
• The Tap payments team

During the review process

🚨 If any document requires clarification or correction, you’ll be notified:

• Via email
• Through your Salla dashboard

You’ll be able to re-upload corrected documents directly.

Common review notes include:

• Expired documents

• Unclear or incomplete images

Verification completed 🎉

Once approved, your store is officially verified.

You can now:

• Access payment settings
• Activate the payment gateway that suits your business
• Start accepting orders across the UAE with confidence

Your store is now fully prepared to operate, scale, and grow on Salla.