Set up shipping in a way that fits your operations. In Salla, your UAE store can use its own store courier or connect to an external shipping provider. If you already have an account or contract with a provider, you can add the required account details and shipping rates from your dashboard.
In this guide, you'll learn how to access your shipping options, add your own courier, connect an external provider, and link your Aramex contract as an example.
Shipping options for your UAE store
You can set up shipping for your UAE store in one of two ways:
Use your own store courier
If you manage deliveries through your own courier, add them from the Store Couriers page:
1. From your Salla dashboard, select All.
2. Select Shipping Companies.
3. From the Shipping & Delivery page, open the three-dot menu on the left and select Store Couriers.
4. On the Store Couriers page, select Add New Courier.
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Connect an external shipping provider
If you have an account or contract with an external shipping provider, you can connect it from the Shipping Companies page:
1. From your dashboard, go to All, then select Shipping Companies.
2. If Aramex or SMSA is already installed on your store, select the provider you want to set up.
Select an installed shipping provider, such as Aramex or SMSA.
3. To choose another provider, open the provider list and select External Providers.
4. Choose the shipping app you want to use and activate it from the available providers.
Providers shown in the available list include:
Naqel Express
OTO
EMX
RedBox
FlowShip
iQ
SMSA
Aramex
Connect your Aramex contract
We'll use Aramex as an example of connecting an external shipping account to your store. If you already have a direct contract with Aramex, follow these steps:
1. From Shipping Companies, select Aramex from your installed apps.
2. Contact Aramex to obtain your account credentials, contract details, and agreed shipping rates.
3. Open Company Settings and enter the account details provided by Aramex.
Note: Use only the account details provided to you by Aramex. The values shown in the screenshot are examples and should not be copied into your account.
Add your shipping rates
After adding your contract details, set up the shipping rates agreed with your provider:
1. From the Aramex page, open the Shipping Rates tab.
2. Select Add New Rate.
3. Enter your shipping rates and the required information exactly as agreed in your Aramex contract.
4. Save the rate, then activate the shipping provider.
Note: The values shown in the screenshot are for illustration only. Use the rates and terms agreed in your contract with the shipping provider.
related Articles:
-Verify your Salla store in the UAE | Salla
-Activate Salla payments in the UAE | Salla
- Salla Payments UAE Payouts & Settlement | Salla
Frequently asked questions
What shipping options can I use for my UAE store?
You can use your own store courier or activate an external shipping provider.
Where do I get my Aramex connection details?
Aramex provides your account credentials, contract details, and agreed shipping rates directly.
How should I set my shipping rates?
Enter the rates according to the prices and terms agreed in your contract with the shipping provider.
For your own delivery driver, set the rate based on the delivery price that works for you and your delivery costs.