Picture a customer opening your restaurant's page to order dinner. The menu is clear and easy to move through, payment takes seconds, and a notification tells them exactly where the order is. When the bag arrives, the packaging makes them smile, they photograph the meal and post it. That small moment is how restaurants get famous. ๐ฅ
๐ What running your restaurant on Salla gives you:
- A better ordering and delivery experience ๐
- Orders organized properly โ
- Customers who keep coming back ๐
Food delivery is one of the fastest-moving categories online, and the restaurants winning it are the ones treating the digital experience as seriously as the kitchen. In this guide, you'll learn how to run your restaurant on Salla, from building the menu and taking payment to delivery, loyalty campaigns, and the reports that tell you what to cook more of.
To manage a restaurant on Salla, set up your menu using add-ons, bundles, and customizable items, enable cash on delivery and digital payments, connect your own driver or a delivery company with branch pickup as an option, run coupons and loyalty offers, and use the sales reports to guide purchasing and production.
๐ Article overview
- A look at the restaurant sector and its opportunities
- The five steps to running your restaurant, with real examples
- Professional tips for a restaurant that works
- Frequently asked questions
๐ A look at the restaurant sector and its opportunities
๐ Steady growth: demand for restaurants, and for delivery and ready meals in particular, keeps climbing, which opens real room for digital expansion.
๐ฃ A wide product range: fast food, main dishes, desserts, appetizers, healthy meals, or pre-orders. There is a format for every appetite.
๐ Digital reach: selling online puts you in front of a much larger audience and lets you offer an experience your competitors don't.
๐ The five steps to running your restaurant, with real examples
Step 1: tailor your product types ๐
- Turn on add-on products: offer sides such as a sauce, fries, or a drink with every meal.
- Build bundles: sell a main dish with a drink and a dessert at a reduced price.
- Allow customization: let customers choose their ingredients (hold the onions, extra cheese, no sauce).
๐ก In practice: Lazat Aldayt on Salla sells monthly meal subscriptions with member benefits, which gives the kitchen predictable revenue and keeps customers loyal.
Step 2: set up payment options ๐ณ
Enable cash on delivery, bank cards, and Apple Pay or STC Pay so nobody abandons an order at checkout.
Step 3: connect delivery ๐
From the shipping and delivery section, add your own restaurant driver or switch on an express delivery company, and offer branch pickup as an alternative.
๐ก In practice: Lambs restaurant and kitchen shows the preparation time and the expected delivery window alongside its opening days and hours. It offers two ways to receive an order, delivery or branch pickup, and when a customer chooses pickup the available branches appear with their working hours.
Step 4: marketing and loyalty campaigns ๐ฃ
- Discount coupons: run seasonal offers, or a first-order discount to bring new customers in.
- Loyalty points: award points on every order that customers redeem later for discounts or products.
- Promotions: switch on offers like "buy one meal, get another at half price" or "a free meal on your fifth order."
- Recurring subscriptions: offer a daily or weekly plan to lift order frequency and keep customers with you.
๐ก In practice: Lahma and More on Salla offers daily and weekly subscriptions, which strengthens loyalty and drives repeat orders.
Step 5: track sales and inventory ๐
Use the sales reports to see which dishes are ordered most and what stock is left, then set your purchasing and production plan around the answer.
๐ก Professional tips for a restaurant that works
- Make the packaging part of the experience
Use sturdy containers, thank-you cards, and the extras that turn a delivery into something worth photographing.
- Run seasonal offers and loyalty campaigns ๐ท๏ธ
For example, give customers a 10% discount or award loyalty points on every order to drive repeat business.
๐ Create your coupon now and start bringing in more customers.
- Answer customer questions fast with live chat
Turn on live chat such as Salla Chat to cut your response time and keep customers happy.
Try Salla Chat now ๐ฌ
- Switch on "notify me when available" alerts ๐
One tap on the icon and the customer is notified the moment the item is back, which lifts sales and keeps people coming back.
โ Frequently asked questions
How do I let customers customize a dish?
Use customizable products so the customer can choose ingredients, such as removing onions, adding cheese, or ordering without sauce. Add-on products cover sides and drinks.
Which payment methods should a restaurant offer?
Cash on delivery, bank cards, and Apple Pay or STC Pay. The more options at checkout, the fewer orders you lose.
Can I use my own delivery driver instead of a delivery company?
Yes. From the shipping and delivery section you can add your own restaurant driver, switch on an express delivery company, or offer branch pickup.
How do I encourage repeat orders?
Coupons, loyalty points, promotions such as a free meal on the fifth order, and daily or weekly subscriptions all work. Subscriptions in particular give you predictable revenue.
How do I know which dishes are worth keeping?
Check the sales reports. They show the most-ordered dishes and remaining stock, which is what your purchasing and production plan should be built on.
๐ Start today. Your first order might be the spark that makes the restaurant. Don't wait for everything to be perfect. Get your menu right, switch on payment and delivery, launch a loyalty campaign, and let your customers tell the story.