Need to pause your store for updates without losing your customers' trust?
Sometimes you need to restock, redesign, or take a short break — and that's exactly what maintenance mode is for. It temporarily hides your storefront and shows visitors a message you write yourself, so your store looks professional even while it's closed. In this guide, you'll learn how to turn maintenance mode on and customize its message.
To put your Salla store in maintenance mode, open (Store settings) from the dashboard's side menu, click (Maintenance mode), turn the toggle on, write the main title and maintenance message customers will see, then click (Save). Turn the toggle off the same way to reopen your store.
📌 Article overview
- How to enable maintenance mode
- Customizing the maintenance message
- Frequently asked questions
👣 How to enable maintenance mode
1. From the side menu of your dashboard, click (Store settings).
2. From the store settings page, click (Maintenance mode).
3. Turn on maintenance mode, then click (Save).
On this page you can set:
1. The store maintenance mode toggle — turn it on to activate maintenance mode.
2. The main maintenance title — the headline customers see when they visit your store.
3. The maintenance message — the message text customers see when they browse your store.
❓ Frequently asked questions
What do customers see while maintenance mode is on?
Visitors see the main title and maintenance message you wrote instead of your storefront, so you control exactly what your customers read while the store is closed.
Can I customize the maintenance message?
Yes. From the maintenance mode page you can write both the main title and the message body that appear to customers browsing your store.
How do I reopen my store?
Go back to (Store settings), click (Maintenance mode), turn the toggle off, then click (Save). Your storefront becomes visible to customers again immediately.
A clear maintenance message keeps customers informed instead of confused — set it up once, and your store handles every planned break gracefully.