Growing your store is not just about traffic. It is about how well you turn visitors into customers and customers into repeat buyers.
Privy is a powerful all-in-one ecommerce marketing platform that helps you do exactly that. From email marketing and SMS to pop-ups and automated campaigns, Privy gives you the tools to connect with your customers, recover lost sales, and scale revenue from a single dashboard.
This guide explains how to connect Privy to your store step by step and start using it effectively.
What is Privy?
Privy is a multi-purpose e-commerce marketing tool designed to help merchants maximize the impact of their digital marketing channels.
With Privy, you can:
- Run email marketing campaigns
- Send SMS messages
- Create high-converting pop-ups
- Automate abandoned cart recovery
- Manage all campaigns from one unified dashboard
You can use one channel or combine all of them for a fully connected marketing strategy that drives measurable growth.
Stage one: Create a new Privy account
From the Privy registration page, choose the sign-up method that suits you and create a new account.
- After completing the required registration details, you will be redirected to the Privy dashboard.

3. Complete your account setup. One of the most important steps is adding your store URL.
4. From your account menu, click Account Settings.
5. From the dashboard, click Business Information, enter your store URL in the designated field, then click Save changes.

๐ Note: You can skip this step if you already have an existing Privy account.
Stage two: Copy the Privy tracking code
- From your Privy account settings, click Privy Code.
- Copy your Privy Account Identifier. You will need this code to complete the integration.

Stage three: Install the Privy app on your store
- From the main menu, click All, then under tools, select App Store.

2. Use the search bar to find Privy.

3. From the Privy app page, click Install.

4. Review the required permissions, then click Add app.

Once installation is complete, the Privy app will appear in your list of installed apps.
Stage four: Activate the Privy app
From the Privy app page, click Activate App.
Paste the Privy Account Identifier you copied earlier into the required field.
๐ Congratulations! Privy is now successfully activated on your store and ready to use.
Frequently asked questions
What are the key features of Privy?
Privy offers advanced ecommerce marketing capabilities, including:
Abandoned cart targeting
- Display a custom exit pop-up when a customer is about to leave the store
- Automatically send SMS reminders if a cart is left inactive
- Send automated abandoned cart emails using customizable templates
High-impact pop-ups without disrupting the customer experience
- Interactive pop-ups such as spin-to-win wheels, discount prompts, and newsletter sign-ups
- Ready-made and custom designs that match your brand identity
Unified marketing campaign management
- Coordinate email, SMS, and pop-up campaigns from one dashboard
- Track performance and revenue impact automatically
Email marketing automation
- Design professional email newsletters with flexible templates
- Schedule campaigns and control send times
- Send automated welcome emails to new visitors
- Manage abandoned cart reminders
- Automatically send transactional updates such as invoices and shipping status
How can I remove the Privy app from my store?
- From the main menu, click More, then select Installed Apps.

2. From the list of installed apps, locate Privy, click App Options, then select Delete App.





