When shipping internationally, address fields and identity requirements vary depending on the country to ensure speedy customs clearance and accuracy of customer data.
This guide explains how identity information works in checkout and what fields are required per country.
📌 Article overview
- Differences in address fields by country
- What is the checkout page?
- Identity verification for Qatar
- Identity verification for Oman
What is the Checkout Page?
The checkout page includes:
- Order details
- Shipping and payment options
- Required customs information
For international orders, customers must fill:
- Shipping address
- Payment method
- Identity details (if required)
Address fields by country
Address fields change automatically based on the selected country:
🇰🇼 Kuwait
- Area
- Block
- Building number
(Based on Kuwait’s block-based addressing system)
🇧🇭 Bahrain
- Governorate
- Street
- Building number
🇦🇪 UAE
- Area
- Street
- Building number
- Optional house description
🇶🇦 Qatar
- Area
- Street
- Building number
(Simple addressing system without extra fields)
Note: Fields appear automatically depending on the selected country.
Identity verification – Qatar
For shipments to Qatar, identity verification is required.
How to enable:
- Go to: All → Shipping settings
2. Enable: Show customs information field
3. The identity field will appear in checkout under: Additional Information & Preferences
Option 1: Qatari ID (QID)
Required fields:
- Legal name (as in official document)
- QID number (12 digits, must start with 2 or 3)
⚠️ Invalid entries trigger automatic validation errors.
Option 2: Passport
For non-Qatari residents:
- Select document type: Passport
- Enter legal name
- Select country
- Enter passport number
- Confirm information
Identity Verification – Oman
For shipments to Oman, identity or residency details are required.
How to enable:
- Go to: All → Shipping settings
2. Enable: Show Customs Information Field
3. Field appears in checkout
Option 1: Omani ID/Residency
Required fields:
- Legal name
- ID / Residency number (8–9 digits)
Option 2: Passport
For non-Omani residents:
- Select document type: Passport
- Enter legal name
- Select country
- Enter passport number (usually 8–9 characters)
General Notes
- Identity fields appear only for countries that require them (e.g., Qatar, Oman)
- No identity information is required for domestic shipping inside of Saudi Arabia.
- All data is stored securely and used for customs clearance purposes only
Tip: Accurate identity and address details help avoid delays and ensure smooth international delivery.