Category
Manage orders
Browse every article and guide in the “Manage orders” category of the Salla Help Center.
8 articles
- 1Managing the Orders PageSpeed and accuracy in order management are the foundation of running a professional store and delivering a smooth buying experience.
- 2Create a New Order ManuallyTo make sure you never miss a customer order, even in special cases such as phone orders or direct communication, this guide shows you how to create a new order manually.
- 3Order reviewsCustomer reviews are among the most influential factors in purchase decisions. They provide strong proof of the quality of your products and services. However, collecting reviews can sometimes be difficult, as customers may ignore review requests or find the process of logging in to submit feedback inconvenient.
- 4Order assignmentThe order assignment feature helps you organize tasks assigned to employees when working within a team and while preparing orders, ensuring orders are assigned to the employee responsible for preparing and completing them.
- 5Order actions and operationsReal operational strength lives in the small details that create a big impact.
- 6Order management stages and the sales processIn e-commerce, effective order management is both a skill and a system. It combines precision with smooth execution to ensure a great shopping experience for customers and a comfortable workflow for merchants.
- 7Managing suspicious ordersLearn when Salla’s payment protection alert appears on suspicious orders, how to verify customer data, confirm or cancel orders, and refund payments safely.
- 8Guest checkout: Complete orders quickly without creating an accountHave you noticed that some customers leave the store when they are asked to create an account before purchasing?