Category
Order basics
Browse every article and guide in the “Order basics” category of the Salla Help Center.
3 articles
- 1Set up a pre-order confirmation | A smart strategy to reduce returnsAdding a pre-order confirmation is a strategic step to reduce unintentional purchases and lower return rates. It helps set clear expectations before checkout, improves customer experience, and increases overall store efficiency.
- 2How to manage customer complaints on SallaFind, read, and answer customer complaints in your Salla dashboard, and see how customers file, follow, and close a complaint on your store.
- 3How customers track orders in Apple WalletCustomers who pay with Apple Pay can track their order in Apple Wallet. Here is what they see, how they open it, and the devices it works on.