Sahm Delivery
Connecting a courier directly to your store removes the manual step where most shipping mistakes start. Sahm provides delivery and shipping for e-commerce, along with shipment tracking, product storage, and product insurance, supporting businesses of every size. In this guide, you'll learn how to connect the Sahm Delivery app to your Salla store, set your shipping rates, and manage the app afterward.
To connect Sahm Delivery on Salla, click Installed apps in the dashboard side menu, then click Browse the Salla App Store. Open the Sahm Delivery app and click Install. Back on the installed apps page, open App options > App settings, then enter your account details on the Connection details tab and save.
📌 Article overview
- How to connect the Sahm Delivery app
- How to set up shipping rates
- How to temporarily disable the app
- How to remove the app
How to connect the Sahm Delivery app on Salla
1. From the dashboard side menu, click (Installed apps).
2. Under installed apps, from the Salla App Store banner, click (Browse the Salla App Store).
3. From the Sahm Delivery app, click (Install).
4. On the installed apps page, from the Sahm Delivery app card, click (App options), then (App settings).
5. On the (Connection details) tab, enter your Sahm Delivery account details, then click Save.
Frequently asked questions
❓ How do I set up shipping rates on Sahm Delivery?
1. From the dashboard side menu, click (Installed apps).
2. On the all apps page, from the Sahm Delivery app, click (App options), then (App settings).
3. On the (Shipping rate) tab, enter the shipping rates for the cities and regions you need.
For more detail, see our guide to shipping and delivery options settings.
❓ How do I temporarily disable the Sahm Delivery app in my store?
1. From the dashboard side menu, click (Installed apps).
2. On the all apps page, from the Sahm Delivery app, click (App options), then (App settings).
3. Turn the shipping company option on or off.
❓ How do I remove the Sahm Delivery app from my store?
1. From the dashboard side menu, click (Installed apps).
2. On the all apps page, from the Sahm Delivery app, click (App options), then click (Delete app).
❓ Which cities are supported for the merchant?
Jeddah and Riyadh.
❓ Which cities are supported for customer delivery and shipping?
All cities in the Kingdom.
❓ How do I sign up and connect?
Through the Sahm website.
❓ How are amounts settled?
Daily, weekly, or monthly.
❓ When is the best time to contact customer service?
From 10 am to 7 pm.
❓ Does the merchant get a report on amounts and inventory where available?
Yes.
❓ How is an order sent to the company?
Through the connection with the Sahm site.
Connect the courier whose coverage and speed match what you have promised your customers, and set your rates carefully so the economics stay visible on every shipment.