A Domain Transfer is the process of moving your store’s domain from an external provider to Salla, allowing Salla to fully manage the domain on your behalf. By transferring your domain to Salla, you simplify domain management, reduce technical overhead, and ensure your store runs smoothly under one platform.
📌Article overview
- Requirements for transferring a domain to Salla
- Steps to request a domain transfer
- Frequently asked questions
Requirements for rransferring a domain to Salla
Before starting the domain transfer process, make sure the following conditions are met:
1. Domain validity period
- The domain must have at least 60 days remaining before expiration.
- Domain transfer is also allowed after 60 days have passed since the domain was registered or last renewed.
2. Email ownership
- The email address registered with the domain must match your current contact email, as the transfer confirmation will be sent to it.
3. Authorization code
- You must provide the Authorization Code (Auth Code) for the domain.
- This code is issued by your current domain provider.
4. Domain lock status
- The domain must not be locked.
5. Privacy protection
- Privacy Protection must be disabled before requesting the transfer.
Steps to request a domain transfer to Salla
Follow these steps to transfer your domain smoothly:
- From the main menu, go to Store and Sales Channels, then click Store Domain.
- Open the Domain tab and select Domain Settings.
- From the Domain Settings page, click Transfer Domain to Salla.
- Enter the domain name and the authorization code obtained from your current domain provider.
- Click Confirm to proceed with the transfer request.
- Complete the payment for the domain transfer service by selecting your preferred payment method, then click Confirm Payment.
⏱️ Transfer duration: The domain transfer process may take 2 to 8 days to complete, depending on the external provider.
Frequently asked questions
How long does the domain transfer process take?
The transfer usually takes up to 6 or 7 days to complete.
Can I modify the domain after submitting the request?
No. Once the transfer request is submitted, the domain details cannot be changed.
Can I get a refund after purchasing the transfer service?
No. The service fee is non-refundable after the request is submitted.
Where can I find the authorization code?
You can obtain the authorization code by contacting your current domain provider.
When am I allowed to transfer a domain to Salla?
You can request a transfer in either of these cases:
- The domain has at least 60 days remaining before expiration.
- 60 days have passed since the domain was registered or last renewed.
Support Services
If you need help with domain purchasing, transferring, or configuration, you can rely on trusted specialists who provide professional domain services from setup to completion.