MR SAREE Logistics
Connecting a courier directly to your store removes the manual step where most shipping mistakes start. MR SAREE provides shipping and delivery for a range of sectors and businesses using a fleet of modern vehicles, including trailers. In this guide, you'll learn how to connect the MR SAREE Logistics app to your Salla store, set your shipping rates, and manage the app afterward.
To connect MR SAREE Logistics on Salla, click Installed apps in the dashboard side menu, then click Browse the Salla App Store. Open the MR SAREE Logistics app and click Install. Back on the installed apps page, open App options > App settings, then enter your account details on the Connection details tab and save.
๐ Article overview
- How to connect the MR SAREE Logistics app
- How to set up shipping rates
- How to temporarily disable the app
- How to remove the app
How to connect the MR SAREE Logistics app on Salla
1. From the dashboard side menu, click (Installed apps).
2. Under installed apps, from the Salla App Store banner, click (Browse the Salla App Store).
3. From the MR SAREE Logistics app, click (Install).
4. On the installed apps page, from the MR SAREE Logistics app card, click (App options), then (App settings).
5. On the (Connection details) tab, enter your MR SAREE Logistics account details, then click Save.
Frequently asked questions
โ How do I set up shipping rates on MR SAREE Logistics?
1. From the dashboard side menu, click (Installed apps).
2. On the all apps page, from the MR SAREE Logistics app, click (App options), then (App settings).
3. On the (Shipping rate) tab, enter the shipping rates for the cities and regions you need.
For more detail, see our guide to shipping and delivery options settings.
โ How do I temporarily disable the MR SAREE Logistics app in my store?
1. From the dashboard side menu, click (Installed apps).
2. On the all apps page, from the MR SAREE Logistics app, click (App options), then (App settings).
3. Turn the shipping company option on or off.
โ How do I remove the MR SAREE Logistics app from my store?
1. From the dashboard side menu, click (Installed apps).
2. On the all apps page, from the MR SAREE Logistics app, click (App options), then click (Delete app).
โ Which cities are supported for the merchant?
All of Saudi Arabia.
โ When is the best time to contact customer service?
From 7 am to 10 pm.
โ How are amounts settled?
Weekly or monthly, depending on what the merchant requests.
โ Does the merchant get a report on amounts and inventory where available?
Yes.
โ Is there a shipment tracking system?
Yes.
โ If a shipment contains more than one box, is a separate waybill used for each?
All boxes go on a single waybill.
โ How do I change a customer's address after the waybill is issued?
Call customer service.
โ Do you offer shipping within the same city, and between cities?
Yes.
โ Is door-to-door pickup and delivery available?
Yes.
โ Does the company support international shipping?
No.
โ How do I get in touch if there is a problem with a shipment?
Call customer service.
โ Are liquid products allowed?
Yes.
โ What is the maximum number of boxes per shipment?
Not limited.
โ Are valuable items allowed, and are they insured?
Yes, with cover up to SAR 5,000.
โ Is two-hour delivery available?
Yes, in Riyadh, Jeddah, and Dammam.
โ What are the delivery limits inside and outside the city?
40 km inside the city and 50 km outside it.
โ Does two-hour delivery cover restaurants or food?
That service is not offered.
โ Is chilled shipping available, and at what temperature?
Yes, in the main cities only (Riyadh, Jeddah, Makkah, Dammam, and Hofuf), at 18ยฐC to 23ยฐC.
โ Are storage, preparation, and packaging available?
Yes.
โ What is the minimum and maximum shippable weight?
From 300 g up to 100 kg.
โ Is cash on delivery available, what does it cost, and is card payment available?
Yes, at no charge, and card payment is available.
โ How is the shipping or delivery price calculated?
By weight and delivery distance in kilometres.
โ When does the courier come for a pickup?
After a collection slot is booked for the shipment.
โ Is a return service available, and what does it cost?
Yes, free of charge.
โ What happens if a shipment is delayed or damaged, and who bears the cost?
The company bears it.
โ How long does delivery take inside the merchant's city?
Same day.
Connect the courier whose coverage and speed match what you have promised your customers, and set your rates carefully so the economics stay visible on every shipment.