Masool
Connecting a courier directly to your store removes the manual step where most shipping mistakes start. Masool is a Saudi company aiming to be a strategic partner for merchants, providing delivery and shipping inside Saudi Arabia at low cost. It covers every region of the Kingdom with its own modern vehicle fleet, and supports cash on delivery. In this guide, you'll learn how to connect the Masool app to your Salla store, set your shipping rates, and manage the app afterward.
To connect Masool on Salla, click Installed apps in the dashboard side menu, then click Browse the Salla App Store. Open the Masool app and click Install. Back on the installed apps page, open App options > App settings, then enter your account details on the Connection details tab and save.
๐ Article overview
- How to connect the Masool app
- How to set up shipping rates
- How to temporarily disable the app
- How to remove the app
How to connect the Masool app on Salla
1. From the dashboard side menu, click (Installed apps).
2. Under installed apps, from the Salla App Store banner, click (Browse the Salla App Store).
3. From the Masool app, click (Install).
4. On the installed apps page, from the Masool app card, click (App options), then (App settings).
5. On the (Connection details) tab, enter your Masool account details, then click Save.
Frequently asked questions
โ How do I set up shipping rates on Masool?
1. From the dashboard side menu, click (Installed apps).
2. On the all apps page, from the Masool app, click (App options), then (App settings).
3. On the (Shipping rate) tab, enter the shipping rates for the cities and regions you need.
For more detail, see our guide to shipping and delivery options settings.
โ How do I temporarily disable the Masool app in my store?
1. From the dashboard side menu, click (Installed apps).
2. On the all apps page, from the Masool app, click (App options), then (App settings).
3. Turn the shipping company option on or off.
โ How do I remove the Masool app from my store?
1. From the dashboard side menu, click (Installed apps).
2. On the all apps page, from the Masool app, click (App options), then click (Delete app).
Connect the courier whose coverage and speed match what you have promised your customers, and set your rates carefully so the economics stay visible on every shipment.