What is VAAL?
VAAL is a Saudi company specializing in logistics services, including delivery, shipping, and storage of products and goods. They offer seamless, innovative logistics solutions and integrated services to ensure fast performance and efficiency to accelerate their clients' businesses. VAAL has an effective system for delivering and shipping products, goods, and parcels, promoting them, and providing services to companies and individuals through optimal use of modern technologies and employing and training highly skilled personnel committed to quality standards.
Steps to integrate with VAAL:
1. From the side menu of the control panel, click on (Installed Apps).
2. From the Salla App Store banner, click on(Browse Salla App Store).
3. From the VAAL app,click (App Settings).Click (app settings).
The app must be installed if it is not already in your store. For more details oninstalling an app from the Salla App Store,
4. From the (Integration Data) tab, enter your VAAL account details, then click (Save) to activate the delivery company.
Frequently asked questions
How can I set shipping rates on VAAL?
1. From the side menu of the control panel, click on (Installed Apps).
2. From the All Apps page, and from the VAAL app, click on (App Settings).
3. From the (Shipping Rates) tab, enter the shipping rates for the desired cities and regions.
For more details onshipping and delivery options settings,
How can I temporarily disable an app in my store?
1. From the side menu of the control panel, click on (Installed Apps).
2. From the All Apps page, and from the VAAL app, click on (App Settings).
3. Enable or disable the option (Hide the shipping company from the purchase page).
What services does VAAL offer?
Same-day delivery within the client's city and within 2 to 4 days to other cities.
Where is cash on delivery available?
Available in: Qatif, Ras Tanura, Safwa, Saihat, Uyun Al-Jawa, Ain Dar, Dammam, Dhahran, Khobar, Abqaiq, Al-Daghimiyah, Anik, Jubail, Al-Awjam, Al-Nabiya, Riyadh, Al-Hada, Al-Shifa, Al-Hawiyah, Taif, Al-Sail Al-Kabir, Al-Sail Al-Saghir, Riyadh Al-Khabra, Al-Bukayriyah, Al-Dulaymiyah, Al-Mithnab, Al-Nabhaniyah, Al-Bada'i, Al-Asyah, Al-Jaima, Al-Khasibah, Al-Basr, Al-Mulaydah, Al-Shamasiya, Unaizah, Buraidah, Al-Rass, Al-Madinah, Jeddah, Bahrah, and Makkah.
How and when is the settlement process carried out?
- Vaal allows the second party to view their financial statements through their account on the website.
- Vaal must transfer the amounts due to the company/store or vice versa within 10 days from the end of each calendar month without any fees or costs to the store.
- A fee of 4 SAR is charged per order if the number of orders received in a day is less than 5.