What is Fetchr?
Fetchr was founded in 2012, aiming to develop the traditional shipping and supply model through its technology-based platform and digital approach. This includes loading, delivery, and return services, which the company provides efficiently and promptly for all customers.
At Fetchr, we fully understand the importance of success in this ever-changing digital world. Therefore, we have developed our exceptional predictive and automated technologies to meet the transportation and shipping needs of every generation.
Ingenuity, flexibility, trustworthiness, and customizing services as needed are integral parts of Fetchr's makeup. Joining the Fetchr logistics family ensures an unparalleled experience throughout the customer's journey. Your brand is our brand. Your customer is our customer. Welcome as a distinguished partner of Fetchr.
Steps to integrate with Fetchr:
1. From the control panel's side menu, click on (Installed Apps).
2. From the Salla App Store banner, click on(Browse Salla App Store).
3. From the Fetchr app page,click on (Install). 4. To activate the app, click (App Options) then (App Settings).
From the linking data tab, click (Click Here) to contact Fetchr and complete the registration process.
Or from the communication methods tab, use the displayed phone number to contact Fetchr's technical support and complete the registration.
5. From the (Linking Data) tab, enter your Fetchr account details, then click (Save) to activate the delivery company.
Frequently Asked Questions
What does Fetchr offer?
Same-day delivery within the customer's city and 2 to 4 days for other cities.
- Cash on delivery service is available in 60 cities.
- Services and pricing details:
1. Delivery fees:
1. Shipping and delivery (up to 10 kg maximum) SAR 21.
2. If the shipment exceeds 10 kg, SAR 2 will be charged for each additional 1 kg.
2. Return fees: SAR 21.
3. Cash on delivery fees:
1. For cash payments, the fee will be SAR 4.
2. For card payments, a 2.10% fee will be applied.
* The above prices do not include VAT.
What are the supported cities for merchants (Pickup)?
Riyadh, Al-Kharj, Jeddah, Abha, Khamis Mushait, Najran, Medina, Dammam, Khobar, Dhahran, Saihat, Tarout, Safwa, Ras Tanura, Jubail, Unaizah, Buraidah, Hafar Al-Batin, Al-Hofuf/Al-Ahsa, Mubarraz, Jazan/Jizan, Abu Arish, Tabuk, Muhayil/Muhayil Asir, Mecca/Makkah, Taif, Wadi Al-Dawasir.
الرياض, الخرج, جدة, أبها, خميس مشيط, نجران, المدينة المنورة, الدمام, الخبر , الظهران, سيهات, تاروت, صفوى, رأس تنورة, الجبيل , عنيزة , بريدة, حفر الباطن, الهفوف / الهفوف, الأحساء, مبرز, جازان / جيزان, ابو عريش, تبوك, محايل/ محايل عسير, مكة / مكة المكرمة, الطائف, وادي الدواسر.
* Other cities in the kingdom are coordinated with the merchant.
What are the supported cities for customer shipping and delivery?&Shipping
Riyadh, Al-Uyaynah, Thadiq, Al-Muzahimiyah, Durma, Rumah, Salbukh, Mulham, Huraymila, Al-Diriyah, Al-Kharj, Al-Dilam, Al-Aflaj, Al-Badi, North Al-Aflaj, Al-Aflaj, Layla Al-Aflaj, Hawtat Bani Tamim, Al-Hariq, Al-Dawadmi, Al-Quwaiyah, Al-Rayan, Al-Shifa, Sajir, Shaqra, Al-Qasab, Marat, Al-Bajadiyah, Jeddah, Al-Baharah, Khulais, Dhahban, Thuwal, Asfan, Rabigh, Al-Lith, Masturah, Abha, Khamis Mushait, Ahad Rafidah, Sarat Abidah, Al-Wadeen, Al-Harajah, Bisha, Tathleeth, Dhahran Al-Janoub, Najran, Habouna, Al-Mashaliyah, Lahoumah, Thar, Sharurah, Al-Madinah Al-Munawwarah, Al-Hanakiyah, Khaybar, Mahd Al-Dhahab, Yanbu, Badr, Al-Salmaniyah, Abu Hadriyah, Al-Safaniyah, Dammam, Al-Khobar, Al-Jash, Awamiyah, Khudariyah, Al-Nabiya, Rahimah, Anik, Al-Qatif, Dhahran, Saihat, Tarout, Safwa, Al-Hawiyah, Ras Tanura, Al-Jubail, Manifa, Ras Al-Khair, Asrar Sarar, Al-Khafji, Mulayjah, Al-Rass, Al-Qassim/Al-Rass, Al-Dulaymiyah, Qassim, Rawdat Sudair, Thumair, Umm Al-Jamajim, Riyadh Al-Khabra, Unaizah, Al-Majma'ah, Al-Bada'i, Al-Bukayriyah, Buraidah, Al-Zulfi, Al-Artawiyah, Al-Ghat, Hawtat Sudair, Uqlat Al-Suqur, Ain Bin Fuhayd, Al-Mithnab, Jalajil, Yashid, Al-Qaed, Al-Buqaa, Al-Khattata, Al-Shamli, Halifah, Al-Hayat, Kama Shanan, Rafha, Hafar Al-Batin, Al-Qaisumah, Al-Asdawi, King Khalid Military City, Al-Dhabiya, Al-Qurayyat Al-Ulya, Al-Hofuf, Al-Ahsa, Qara, Mubarraz, Al-Wazih, Jawatha, Buqayq, Al-Omran, Al-Nuzha, Al-Jarn, Al-Taraf, Jaafar, Al-Oyoun Al-Hofuf, Al-Oyoun - Al-Hofuf, Al-Udhailiyah - Al-Hofuf, Al-Udhailiyah, Al-Shaqiq, Buqayq - Al-Hofuf, Al-Othmaniyah, Jalajilah, Salwa, Haradh, Yehuda, Uraiyah, Ain Dar, Salasil, Jizan, Al-Karbous, Abu Arish, Al-Ardah, Samtah, Al-Hadhrur, Al-Jaradiyah, Al-Mubarakah, Al-Tuwal, Bish, Al-Mutan, Al-Salama, Mahalah, Sabya, Al-Jaid, Al-Silah, Umm Saad, Al-Udhair_Jazan, Al-Aidabi Al-Aidabi, Fayfa, Harb, Ahad Al-Masarhah, Al-Madaya, Al-Shaqiq, Al-Darb, Al-Dhabiya, Damad, Jazan Economic City, Tabuk, Al-Bida, Duba, Halat Ammar, Haql, Tayma, Sharma, Al-Khuraybah, Jayl, Al-Muwailih, Muhayil, Asir, Rijal Almaa Al-Majardah, Baraq, Al-Namas, Tanumah, Balasmar, Al-Qunfudhah, Aamaq, Al-Birk, Makkah Al-Mukarramah, Al-Nawariyah, Al-Jumum, Al-Taif, Al-Hawiyah, Al-Hada, Al-Qurayyat, Arar, Sakaka, Al-Khafji, Wadi Al-Dawasir, Al-Ula, Al-Tarf, Al-Sulail.
Is international shipping available?
The company does not support international shipping.
When is the settlement process conducted?
Weekly, according to the report issued by Fetchr.