HEJEN EXPRESS
Connecting a courier directly to your store removes the manual step where most shipping mistakes start. HEJEN EXPRESS is a specialized logistics company based in Riyadh, providing express door-to-door delivery within three hours inside the city. In this guide, you'll learn how to connect the HEJEN EXPRESS app to your Salla store, set your shipping rates, and manage the app afterward.
To connect HEJEN EXPRESS on Salla, click Installed apps in the dashboard side menu, then click Browse the Salla App Store. Open the HEJEN EXPRESS app and click Install. Back on the installed apps page, open App options > App settings, then enter your account details on the Connection details tab and save.
📌 Article overview
- How to connect the HEJEN EXPRESS app
- How to set up shipping rates
- How to temporarily disable the app
- How to remove the app
How to connect the HEJEN EXPRESS app on Salla
1. From the dashboard side menu, click (Installed apps).
2. Under installed apps, from the Salla App Store banner, click (Browse the Salla App Store).
3. From the HEJEN EXPRESS app, click (Install).
4. On the installed apps page, from the HEJEN EXPRESS app card, click (App options), then (App settings).
5. On the (Connection details) tab, enter your HEJEN EXPRESS account details, then click Save.
Frequently asked questions
❓ How do I set up shipping rates on HEJEN EXPRESS?
1. From the dashboard side menu, click (Installed apps).
2. On the all apps page, from the HEJEN EXPRESS app, click (App options), then (App settings).
3. On the (Shipping rate) tab, enter the shipping rates for the cities and regions you need.
For more detail, see our guide to shipping and delivery options settings.
❓ How do I temporarily disable the HEJEN EXPRESS app in my store?
1. From the dashboard side menu, click (Installed apps).
2. On the all apps page, from the HEJEN EXPRESS app, click (App options), then (App settings).
3. Turn the shipping company option on or off.
❓ How do I remove the HEJEN EXPRESS app from my store?
1. From the dashboard side menu, click (Installed apps).
2. On the all apps page, from the HEJEN EXPRESS app, click (App options), then click (Delete app).
❓ Which cities are supported for the merchant?
HEJEN EXPRESS supports Riyadh only.
❓ Which cities are supported for customer delivery and shipping?
HEJEN EXPRESS provides shipping and delivery in Riyadh only.
❓ How do I sign up and connect?
Contact the team at info@hejenxpress.com, or on WhatsApp Business at 00966501486942. They will send you prices, a copy of the contract, and set up the connection.
❓ How are amounts settled?
Every two weeks or monthly, depending on what the customer requests.
❓ When is the best time to contact customer service?
From 9 am to midnight, every day of the week.
❓ Does the merchant get a report on amounts and inventory where available?
Yes. The merchant receives a daily report setting out all shipment details.
Connect the courier whose coverage and speed match what you have promised your customers, and set your rates carefully so the economics stay visible on every shipment.