A first-time visitor has no reason to trust your store yet — unless your existing customers speak for you.
The Reviews app puts customer ratings on display in your store, so new shoppers can see what people who already bought from you think. You control how the app looks from top to bottom, so it fits your design rather than fighting it. Reviews runs on Smartarget, which means you connect a Smartarget account to your Salla store. In this guide, you'll learn how to install and connect the Reviews app, how to create the Smartarget account it needs, and how to remove the app.
To connect the Reviews app, open (My installed apps) from your dashboard's side menu, browse the Salla App Store, and install the Reviews app. Grant the permissions it asks for, click (Activate app), then paste your Smartarget User ID into the field provided and click (Save).
📌 Article overview
- What the Reviews app does
- How to connect the Reviews app to your store
- Frequently asked questions
🎯 What the Reviews app does
The Reviews app displays customer ratings in your store, which is how you earn the trust of shoppers who haven't bought from you before. You can also control the app's appearance completely, so it matches what your store needs.
🚀 How to connect the Reviews app to your store
1. From the side menu of your dashboard, click (My installed apps).
2. From the Salla App Store banner, click (Browse Salla App Store).
3. On the Reviews app page, click (Install).
Choose the plan that fits your business.
4. Review the permissions the app requests, then click (Grant permission).
The Reviews app is now installed in your store.
5. From the installed apps page, click (Activate app) on Reviews.
6. Paste your Smartarget User ID into the field provided, then click (Save).
The Reviews app is now live in your store. Adjust its settings to match what your business needs.
For more details, see managing my store's apps.
❓ Frequently asked questions
Here are the answers to the questions merchants ask most:
- How do I create a new Smartarget account?
- Where do I copy my Smartarget User ID from?
- How do I remove the Reviews app from my store?
How do I create a new Smartarget account?
1. From the Smartarget home page, click (Sign up free).
2. Enter the details it asks for, then click (Register).
3. Confirm your account from the email you receive, sign in, then click (Add website).
Then add your Salla store domain.
4. To set the Reviews app up for your store, click (Contact App).
Configure the Reviews settings for your store, then click (Save setting).
Where do I copy my Smartarget User ID from?
In your Smartarget account, go to the (INTEGRATION) page and click the copy button next to the User ID.
Can I change how the reviews look in my store?
Yes. The app's appearance is fully under your control, so you can style it to match the rest of your store.
How do I remove the Reviews app from my store?
1. From the side menu of your dashboard, click (My installed apps).
2. From the all apps page, on the Reviews app, click the (...) icon and then click (Delete app), as shown in the image.
