Need a delivery option that covers customers across Saudi Arabia?
Receive Here delivery serves companies and online stores with technology-supported logistics inside and between Saudi cities. Connecting the app to Salla sends orders into the carrier's system and lets you control shipping rates at checkout. In this guide, you'll learn how to install Receive Here, set its rates, manage the app, and review its delivery terms.
To connect Receive Here delivery to Salla, install the app from the Salla App Store and grant its requested permissions. Then add the rates for your supported cities and regions in the app settings. Orders are transferred directly through the integration, and each shipment can be tracked in the carrier's system.
📌 Article overview
- How to connect Receive Here delivery to your Salla store
- How to set Receive Here shipping rates
- How to disable or remove the app
- Frequently asked questions
🚀 How to connect Receive Here delivery to your Salla store
1. From the dashboard side menu, click (Installed apps).
2. From the Salla App Store banner, click (Browse the Salla App Store).
3. On the Receive Here app page, click (Install).
4. Review the requested permissions, then click (Grant permission).
The Receive Here app is now installed on your store.
For more details, see managing your store apps.
👣 How to set Receive Here shipping rates
1. From the dashboard side menu, click (Installed apps).
2. On the all apps page, find Receive Here and click (App settings).
3. Open the (Shipping rates) tab, then enter the rates for the cities and regions you want.
For more details, see shipping and delivery option settings.
✅ How to disable or remove Receive Here
Temporarily hide Receive Here at checkout
1. From the dashboard side menu, click (Installed apps).
2. On the all apps page, find Receive Here and click (App settings).
3. Turn (Hide shipping company from checkout) on to disable the option, or off to show it again.
Remove Receive Here from your store
1. From the dashboard side menu, click (Installed apps).
2. On the all apps page, find Receive Here, click the (...) icon, then click (Delete app).
❓ Frequently asked questions about Receive Here delivery
Which merchant and customer cities does Receive Here support?
The source states that the service supports cities across Saudi Arabia.
How do I contract and connect with Receive Here?
Contact the company directly to arrange the contract. The technical connection is completed through the system.
How are amounts settled?
Settlement follows the terms of your contract.
When can I contact customer support?
Support is available during working hours, 9:00 AM–5:00 PM. The source does not specify the operating days.
Can I receive financial and inventory reports?
Yes.
How are store orders sent to Receive Here?
Orders are sent directly through the system integration.
Does Receive Here provide shipment tracking?
Yes.
Does two-hour delivery include restaurants or food?
No.
How are multi-carton shipments labeled?
The source says each carton receives a waybill and that the carton count is recorded in the system for each waybill. [Verify: confirm whether this means one unique waybill per carton or one shipment waybill recording multiple cartons.]
How do I change a customer address after issuing the waybill?
Update the address through the system and email info@receivehere.com.
Does Receive Here offer door-to-door delivery?
Yes.
Does Receive Here ship within and between cities?
Yes.
Who do I contact if there is a shipment problem?
Email info@receivehere.com.
Does Receive Here offer international shipping?
No, not currently.
Can Receive Here ship liquid products?
No.
Is there a maximum number of cartons per shipment?
No carton limit is stated.
Can Receive Here ship valuable products?
No. The service does not accept valuable products.
How long does delivery take inside and outside a city?
Delivery within a city takes up to 24 hours. Delivery outside a city takes 3–5 days.
Does Receive Here provide refrigerated shipping?
No.
Can an undelivered order be returned, and what does it cost?
Yes. The return costs half the original delivery price. For example, if delivery costs SAR 20, the return costs SAR 10.
What are the minimum and maximum shipment weights?
The minimum is 0.5 kg and the maximum is 30 kg.
Does Receive Here support cash on delivery and card payment?
Yes. Cash on delivery costs SAR 5 per shipment. The source also lists card payment, bank transfer, and cash as payment options.
How is the shipping price calculated?
The source describes a nationwide rate that depends on the merchant's monthly shipment volume.
Does Receive Here offer delivery within two hours?
Yes, for delivery within the same city. The source does not state eligibility, order cutoffs, or supported cities for this service.
When is a courier sent for home collection?
A courier is sent when one becomes available, coordinated with the customer.
Does Receive Here provide storage, preparation, and packaging?
No.
What happens if a shipment is delayed, lost, or damaged?
The source states compensation of USD 20 per shipment. [Verify: it does not define eligibility, the claims process, or whether the same amount applies to delay, loss, and damage.]
How long does delivery take within the merchant's city?
Up to 24 hours.
📝 Important notes
Confirm multi-carton waybill handling, two-hour delivery eligibility, and the USD 20 compensation terms with Receive Here before publication.
Receive Here covers a broad delivery workflow, but contract terms still determine settlement and pricing. Set the app rates only after confirming the current commercial agreement.