Looking for a logistics partner that connects directly to your store?
Al Lahazat shipping provides logistics, supply-network, and delivery services for businesses and online stores. Its Salla app connects your orders to the carrier and lets you manage customer-facing shipping rates from your dashboard. In this guide, you'll learn how to install Al Lahazat, set its rates, manage the app, and understand the service details stated in the source.
To connect Al Lahazat shipping to Salla, install the app from the Salla App Store and grant its requested permissions. Open the app settings to enter rates for the cities and regions you serve. New orders then enter Al Lahazat's system, where a waybill is issued after assignment.
📌 Article overview
- How to connect Al Lahazat shipping to your Salla store
- How to set Al Lahazat shipping rates
- How to disable or remove the app
- Frequently asked questions
🚀 How to connect Al Lahazat shipping to your Salla store
1. From the dashboard side menu, click (Installed apps).
2. From the Salla App Store banner, click (Browse the Salla App Store).
3. On the Al Lahazat shipping app page, click (Install).
4. Review the requested permissions, then click (Grant permission).
The Al Lahazat shipping app is now installed on your store.
For more details, see managing your store apps.
👣 How to set Al Lahazat shipping rates
1. From the dashboard side menu, click (Installed apps).
2. On the all apps page, find Al Lahazat shipping and click (App settings).
3. Open the (Shipping rates) tab, then enter the rates for the cities and regions you want.
For more details, see shipping and delivery option settings.
✅ How to disable or remove Al Lahazat shipping
Temporarily hide Al Lahazat at checkout
1. From the dashboard side menu, click (Installed apps).
2. On the all apps page, find Al Lahazat shipping and click (App settings).
3. Turn (Hide shipping company from checkout) on to disable the option, or off to show it again.
Remove Al Lahazat from your store
1. From the dashboard side menu, click (Installed apps).
2. On the all apps page, find Al Lahazat shipping, click the (...) icon, then click (Delete app).
❓ Frequently asked questions about Al Lahazat shipping
How do I contract with Al Lahazat?
Install the Al Lahazat shipping app on your Salla store.
How are cash-on-delivery amounts settled?
The invoice amount is offset against the cash-on-delivery balance, and the remaining amount is transferred to the merchant's bank account.
When is the best time to contact customer support?
The stated support hours are 8:00 AM–8:00 PM. The source does not specify which days support operates.
Can I receive financial and inventory reports?
Yes. The source does not describe the report format or delivery schedule.
How are store orders sent to Al Lahazat?
Orders enter the Al Lahazat system, where the company handles them.
Does Al Lahazat provide shipment tracking?
Yes.
How is a shipping waybill issued?
The waybill is issued directly from the Al Lahazat system after the shipment is assigned.
How are multi-carton shipments handled?
The source says the arrangement depends on the customer's preference. It also says a 7 kg threshold applies, with SAR 2 charged for every extra kilogram. [Verify: a later answer uses 10 kg as the threshold, so the correct base weight is unclear.]
How do I change a customer address after issuing the waybill?
Contact technical support to change the destination.
Does Al Lahazat ship within and between cities?
Yes.
Does Al Lahazat offer door-to-door delivery?
Yes.
Does Al Lahazat offer international shipping?
No.
Who do I contact if there is a shipment problem?
Contact technical support.
Can Al Lahazat ship liquid products?
No.
What is the maximum number of cartons per shipment?
The stated limit is 70 cartons.
Can Al Lahazat ship valuable products, and are they insured?
Valuable products are accepted, but the source says insurance is not provided.
Does Al Lahazat offer delivery within two hours?
No.
Does the express service include restaurants or food?
No.
Does Al Lahazat provide refrigerated shipping?
No.
Does Al Lahazat provide storage, preparation, and packaging?
Yes.
What are the shipment weight limits?
The source describes 10 kg as a limit, then says every kilogram above it costs SAR 2. [Verify: this appears to be a base-weight threshold rather than a true maximum, and it conflicts with the 7 kg threshold stated for multi-carton shipments.]
Does Al Lahazat support cash on delivery and card payment?
Cash on delivery is available for SAR 3. [Verify: the source does not answer whether card payment on delivery is available.]
How is the shipping price calculated?
The price comes from the rate assigned in Salla or from the agreement between Al Lahazat and the merchant.
When is a courier sent for home collection?
The source says the courier is sent on the same day.
Can an undelivered order be returned, and what does it cost?
Yes. The return costs the same as the original shipment.
Who bears the cost if a shipment is delayed, lost, or damaged?
The source names Al Lahazat Logistics as responsible. [Verify: it does not state the claim procedure, compensation limit, or whether the answer covers delay as well as loss and damage.]
📝 Important notes
Confirm the official English spelling of the company name, the applicable weight threshold, card-payment availability, and compensation terms before publication.
Once the connection is active, keep the rates in Salla aligned with your Al Lahazat agreement. That prevents a checkout price from drifting away from the amount the carrier charges you.