Social login: sign in or register with a social account

Customer consent to your store privacy policy

Unified navigation system

Your smart decision hub

How to use the growth assistant to grow your store

How to manage your store account on Salla

Contacting the special package account manager

Sending notifications to external services via Webhooks

Connect your store to ChatGPT and Claude

Salla community platform guide | A space for sharing experiences

Improve your experience from the store settings menu

See all 8 articles →

How the Salla referral program works

Salla referral program: Share your code and earn points to renew your plan for free

Purchase additional services from the Salla Store

Managing your store plan: Subscriptions, invoices, and upgrades

Store plans: Choose the right plan for your business

Activate the support package for your Salla store

Choose the right Salla plan for your business

Installment plan for Salla annual packages

How to create ad audiences with Mushammir from Salla

How to design store components with Mushammir from Salla

Examples and use cases for Salla's Assistant in store design

How to use the AI prompts tool in Salla

How to browse and use Salla's ready-made AI prompts

How to browse and use Salla's free merchant tools

How to track your financing and repayments in Salla Capital

Salla Capital frequently asked questions

How to apply for financing in Salla Capital

How to check your eligibility for financing in Salla Capital

Getting started with Salla Capital

Protecting intellectual property for digital products

Add MPN and GTIN to improve product visibility on search engines

Product preview feature

How to show recently viewed products in your store

How to check and improve your product content quality with AI

Instant product purchase

Product group examples: how to build custom bundles on Salla

Add a digital card product

Adding a booking product

Add a physical product | Ready product

Adding food & beverage products

Product card FAQs

See all 10 articles →

Actions on a specific product

Create and manage product restrictions

How to create and manage pre-order campaigns on Salla

Managing the digital cards log

Manage your products from the product management table

View and restore deleted products

See all 10 articles →

Product editor - Product edit table

Product filtering and faceted search

Product option management

Product category management

Brand management

Product size chart

Managing custom product fields

Adding and managing branches and warehouses

Multi-warehouse management

Creative ways to use the “Notify me when available” feature

Product settings

How to set up wishlist notifications on Salla

View and manage the inventory log

Inventory transfer

Inventory management and stocktaking

Import products from WooCommerce

Product export templates

How to import products from Shopify to Salla

Import products from other platforms

How to import products from Magento to Salla

Importing and updating products

See all 7 articles →

How to control product quantities across store branches

Customize retail stores on your Salla store

How to manage multiple shipments in one order on Salla

The retail store customer experience on Salla

Integrating PopupSmart for advertising campaign management

How to get an app signing key certificate from Google Play Console

Customize marketing settings

Customize quick checkout settings

Integrating Poptin for pop-up campaigns

Marketing calendar

See all 7 articles →

Adding a new coupon or coupon group

Discount Coupons FAQ

Managing discount coupons

Managing special offers and creating a new promotion

Frequently asked questions about special offers

Create a special offer

Bank offers & discounts

Managing the abandoned carts page

How to complete an order from an abandoned cart

Abandoned cart reminders without a discount

Frequently asked questions about abandoned carts

Activating temporary discounts for abandoned carts

Abandoned cart reminders with a discount

Salla Ads payment methods: prepaid and daily billing

Creating a TikTok advertising campaign

Creating a Google Advertising Campaign

Creating a TikTok ad campaign for sales

Getting started with Salla Ads | The complete guide

Managing Salla Ads

See all 12 articles →

Marketing campaigns via push notifications and SMS

Marketing campaigns via push notifications

How to connect TikTok to Salla with TikTok Business Extension

Your complete guide to successful Snapchat advertising

Managing influencer marketing

Direct communication with service providers and influencers before ordering

Manage influencer campaigns using ready-made packages from Salla

Affiliate marketing & marketing links

Writing a new blog post on your store blog

Managing your store blog on Salla

Improve your store visibility on search engines (SEO)

Frequently asked questions about the loyalty program

Loyalty program management

How to add loyalty points and rewards on Salla

How to solve store problems with the Salla loyalty system

Activate the customer loyalty program

The customer experience of the Salla loyalty system

Gifting system | Send digital & physical gifts

Activating the customer wallet

Merchant management of customer wallet and cashback offers

Refund process and adding the amount to the customer wallet

Practical and innovative use cases for cashback

Creating cashback offers and managing the customer wallet

Managing repurchase reminders

Setting up a new repurchase reminder

Connect your store to Snapchat with Snap Business Extension

Activating tracking tools from your store dashboard

Connect your store to Facebook and Instagram Catalog

Salla Catalog: one product feed for every ad platform

Theme development requests

How to buy add-on components on Salla

The difference between default and custom theme publishing

Customize the promotional bar at the top of your store

Theme store FAQs

Managing themes, customization, and store content protection

Creating a store maintenance page

See all 7 articles →

Design your store in real time with Salla’s interactive editor

How to customize informational pages on Salla

Design elements suggested by Mushammir

Customize homepage elements

How to customize add-on components on your Salla homepage

Customizing the theme using code

See all 17 articles →

Product landing page customization

Landing pages: Your gateway to turning clicks into sales

Customizing quick buy and an enhanced checkout experience in landing pages

On-demand service support on landing pages

Product landing pages FAQ

Managing product landing pages

See all 7 articles →

Nomow theme: customization and new home page components

See all 13 articles →

Store performance page: Your gateway to growth

Payment Reports

How to use sales reports on Salla

How to use Salla customer reports

New customers geographic distribution report

Customer wallet report on Salla

Smart analytics to improve customer experience

Customer report by purchase preferences

See all 8 articles →

Product and inventory reports on Salla

Abandoned cart reports

Conversion rate reports on Salla

Marketing reports on Salla

Shipping reports on Salla

Manage your bank accounts and store balance

Smart cart recommendations (you may also like)

Manage informational pages

Create, import, and manage custom links

Add a new currency to your store

How to manage tax records for every market on Salla

See all 8 articles →

Manage your store domain on Salla

Email setup for Special plan stores

How to connect a subdomain to your Salla store

Create email addresses linked to your store domain

Domain management & DNS settings – Frequently asked questions

Connecting an external domain to your store

See all 9 articles →

Languages – Frequently Asked Questions

Enable multiple languages in your store

Translating your store with instant translation

Manage added languages in your store

Manually translating your store using the text editor

How to enter store data in multiple languages

Customer checkout page details

Electronic payment transaction limits

Enable quick purchase checkout

Billing settings in your store | UAE

Electronic tax invoices

ZATCA integration (Zakat, Tax and Customs Authority)

See all 8 articles →

Payment restrictions settings

Enable payment methods in your store | Saudi Arabia

Wallet & invoices | Saudi Arabia

Billing settings in your store | Saudi Arabia

VAT setup in your store

Electronic payment transfer cycle

See all 11 articles →

Enabling the BNPL Tabby

Enabling the BNPL Emkan

Enabling the BNPL Madfu

Enabling the BNPL Tamara

Enable installments & Buy Now, Pay Later (BNPL) in your store

Enabling the BNPL Mispay

Connect KNET via Tap

Enable Google Pay

Enable loyalty program payments – Al Rajhi Rewards

Enable Apple Pay

Shipping cost calculator

Volumetric weight in shipping and how to calculate it

Setting shipping cost for direct shipping integrations

Merchant & customer experience with the national address

Manage shipping company settings in Salla

Getting started with unified shipping management on Salla

Managing private couriers and shipping companies

Shipping reports page

Enabling and Managing Cash on Delivery with Salla Shipping Labels

Shipping Label Archive

See all 9 articles →

Shipping labels archive

Salla Shipping Labels

Requesting packaging materials from Salla shipping companies

Tier pricing system for shipping labels

Shipping Labels FAQ

Printing Shipping Labels

See all 7 articles →

Integration with DHL International Shipping

Integration with AyMakan for standard shipping

Integrating with SMSA Economy Shipping (R2R – Branch Drop-off & Pickup)

Integrating SMSA International Shipping – GCC

International shipping integration with Aramex

Shipa Delivery | Shipping & delivery company

See all 14 articles →

Creative use cases for shipping routes

Create a new shipping route

Practical examples of shipping routes

Getting started with shipping routes | Routes

Practical Examples of Shipping Restrictions

Shipping Company Restrictions

Shipping quality gateway – Shipping Complaints

International shipping requirements and the HS code on Salla

International shipping gateway fees via Salla Shipping Labels and how they’re calculated

How to enable and customize express shipping on Salla

How to set up delivery promises on Salla

Express delivery service with Salla Shipping Labels

International shipping readiness

Shipping and delivery settings for Salla stores outside Saudi Arabia

Frequently asked questions about your Salla store app

How to write your app subtitle and promotional text

How to prepare your app for review when you sell digital products

App store publishing policy for your Salla store app

View statistics and marketing via Firebase service

How to choose your app name on Salla

See all 7 articles →

How to buy an app data update on Salla

What is Salla App Maker?

Preview the app from the app maker page

How to update your app data on Salla

The app launch stages on Salla

Design your app using WebView template

How to customize the bottom tabs in your app's default theme

Animated image support in Salla App Maker

App design using the default template – App intro screens

App design using the default template – Home page

Design your app using the menu template

See all 14 articles →

Requesting support from Apple via email

My Apps: Core app management page

Global company identifier (D-U-N-S Number)

How to request a call from Apple Developer Support

How to convert an Apple Developer Account from individual to company

Creating an Apple Developer Account via the mobile app

See all 12 articles →

Google Play Console Dashboard

Viewing app performance analytics on Google Play

Creating a Google Play Developer Account

How to manage app ratings and reviews on Google Play

My app management page (Google Play Console)

How to verify your developer account on Play Console for individuals

Connecting OneSignal for push notifications

Buy a ready-made store

Launch path: A practical guide to securing your first five orders

Customize basic store information and add social media channels

Store design made simple | Wizard

How to create a new store on Salla

Building a new online store on Salla in Saudi Arabia

Launch your store on Salla

Verifying your new store in Saudi Arabia

Frequently asked questions about store verification in KSA

Preparing and launching your online store on Salla in the UAE

Create a new online store on Salla in the UAE (Outside of Saudi Arabia)

Verify your Salla store in the UAE | Salla

Create and manage favorite lists in Mahally

How to create Mahally coupons for your Salla store

Frequently asked questions about Mahally on Salla

The customer journey from the Mahally app to your store

Mobile app reports

Enabling maintenance mode

Add a custom font to your store using GitHub

Enabling card payments in Salla Point POS

Salla Point reports: track your cashier sales

Employee permissions for Salla Point POS

Getting started with Salla's Free POS system

How to request a GEIDEA device through Salla Point

Salla Point free POS reports

Managing Salla Point POS settings

Managing Salla Point POS on your mobile – Creating an order

Managing Salla Point POS on your mobile – Customer management

Managing Salla Point POS on your mobile – More menu

Managing Salla Point POS on your mobile – Product management

Managing Salla Point POS on your mobile – Order management

Available payment methods for processing orders - Salla Point

See all 7 articles →

Communicate effectively with the Salla team

The unified settings center in your Salla dashboard

Sending notifications to other services via webhooks

Customer groups

Customer settings

Understanding customer behavior is the key to increasing sales and building sustainable relationships

Customer card actions

Importing customers

Customer location selection on the checkout page

See all 10 articles →

How to set up product rating criteria on Salla

Review translator

Questions & reviews management

Merchant Services | Customize a service

Smart search in Merchant Services

Merchant Services – Frequently asked questions

Requesting & managing services

Browse & explore Merchant Services

How to manage partner permission requests on your store

Store roles & permissions

Managing store staff

Self-service system

Viewing activity logs, SMS logs, and export logs

Connect your app with ad platforms via Adjust

App events & parameters guide for Adjust integration

Customize multi-market settings

Customer experience in multi-market stores

Control product quantities across store markets

Frequently asked questions about multi-markets

How to set up and manage multiple markets on Salla

Communication channels in Salla Chat – WhatsApp

Salla Chat settings – Basic settings

WhatsApp notifications in Salla Chat

Communication channels in Salla Chat

Setting up and verifying a WhatsApp Business account

Getting started with Salla Chat

See all 11 articles →

Activating the PayTabs payment gateway for charitable organizations

Accept Apple Pay without the setup complexity

Create a donation certificate template

Control quick donation settings

Add a sponsorship product

Ataa theme for charitable organizations on Salla

See all 7 articles →

How to create and publish a private app on Salla

How to manage apps in the Salla App Store

Integrated applications

Salla App Store: frequently asked questions

Connecting Klaviyo for Email and SMS

Floating Video | Floating video window

Prolo Fulfillment

Runner logistics

How to connect the Toolvers app on Salla

How to add shoppable TikTok videos to your Salla store with TikToCart

Pointat loyalty system: install and manage it on Salla

See all 59 articles →

How to connect the Stape Server GTM app to your Salla store

DGG: manage order fulfillment with barcodes on Salla

How to install ProINSIGHTS.ai data analytics on Salla

How to set up the daily report app on Salla

Scalera | Connect Klaviyo via Scalera

How to analyze customer reviews with the Quartz app on Salla

See all 7 articles →

How to connect TikTok Pixel - Catalog to your Salla store

How to connect X Pixel - Catalog to your Salla store

DropCard for Digital Products and Services

Mahalk – SHEIN dropshipping

Masfufat - Dropshipping

How to install and manage the DropIt dropshipping app

AliExpress integration using Auto Drop

How to add an augmented reality product viewer to your store

How to install the Rawaj sales tools app on Salla

How to connect the short national address app on Salla

Connect your store with Zapier

How to install the Store and Product Reviews app on Salla

Framify app for controlling your storefront design

See all 23 articles →

How to integrate with Google Tag Manager

Integration with Google AdWords ads

How to connect Google Tag Manager to your Salla store

How to connect Google Ads to your Salla store

Verify site ownership through Google site verification

How to connect your Salla store to Google Merchant Center

See all 8 articles →

Mando | Smart Conversations

How to install and activate Whats DL on your Salla store

How to install the Boto app on Salla

How to connect the Jetly WhatsApp app to your Salla store

Whats Store: automate WhatsApp replies on Salla

How to deliver digital products automatically with Sadeem

See all 35 articles →

Klaviyo for email marketing

How to set up Google Workspace, formerly G Suite

How to create a business email with Zoho

How to connect Mailchimp to your Salla store

No articles in this section

How to connect the Sanad Accounting app on Salla

How to connect the Invora e-invoicing app to your Salla store

How to connect the Hesaab accounting app to your store

How to connect the Plugin Soft accounting app to your store

How to install the Foreseen app on Salla

How to connect the Almalath ERP app on Salla

See all 18 articles →

BrightBooks Odoo Sync: connect your Salla store to Odoo ERP

How to connect Qoyod from Fai Sync to your Salla store

Dgtera Connector: sync your Salla store with DGTERA ERP

How to connect the Glary ERP app on Salla

How to connect the United Smart ERP app to your store

How to connect the Alpha ERP system to your Salla store

See all 7 articles →

AI Float Product Description app for Salla stores

How to install and activate the My Point app on Salla

Qumqum: add interactive videos to your Salla store

How to install the visitor wishlist app on Salla

How to connect the Yeseir app to your Salla store

Nasam app for managing your online sales channels

See all 13 articles →

Direct integration with SMSA Express

How to connect the Sally Express app on Salla

Dreem Nest Logistics

How to connect the ELNA app on Salla

Thuwaini shipping & delivery

How to connect the Beez app on Salla

See all 31 articles →

Articles

All articles

A complete A–Z index of every article in the Salla Help Center.

Page 6